Our Services
Pragmatic, proven and results-driven solutions for your changing and pressing needs
driving business outcomes
How our services deliver value
Continuous
Improvement
Designing, developing or supporting operational CI programmes.
Rapid
Intervention
Organisational
Transformation
Partnering on holistic change initiatives that reshape organisational structures and functionality.
Training &
Coaching
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WAYS TO ENGAGE: Our services
We adapt to address your changing and pressing needs
Continuous Improvement
Embedding a culture of excellence
We help organisations build or develop robust continuous improvement systems that drive efficiency, reduced waste, and enhanced operational performance while engaging and empowering their people. By leveraging data, digital tools, and structured problem-solving methods, we enable teams to sustain long-term improvements and adapt to evolving business demands in line with business strategy.
SUCCESS IN THE FIELD
Implementing a World-Class Manufacturing Programme
We supported Armacell, a global manufacturer of advanced insulation and engineered foam products, in rolling out a world-class manufacturing program across 23+ plants in 16 countries spanning four continents.
Our Impact:
- Achieved silver-level TPM recognition at multiple sites
- Eliminated equipment breakdowns in key areas
- Accelerated and improved problem-solving
- Strengthened leadership and workforce engagement
Rapid Intervention
Restoring performance with immediate impact
We provide urgent, hands-on support to stabilise operations and address critical performance challenges, from production bottlenecks to digital implementation setbacks. Our expert-led interventions deliver fast, measurable improvements, ensuring minimal disruption while setting the foundation for long-term success.
SUCCESS IN THE FIELD
Transforming Operational Reliability with TPM
Our Impact:
- Achieved an 88% reduction in equipment breakdowns
- Increased the Mean Time Between Failures (MTBF) by 500%
- Developed 11 fully trained Total Productive Maintenance (TPM) practitioners
- Enabled self-sufficiency and improved asset management across multiple sites
Organisational Transformation
Reshaping structures for lasting impact
We partner with leadership teams to reimagine operating models, optimise processes, and align both hard and soft organisational systems with strategic goals. Our holistic approach integrates culture, capabilities, and tools to create agile, resilient businesses prepared for future challenges.
SUCCESS IN THE FIELD
Driving Smart, Lean Manufacturing and Daily Improvement
We partnered with WS Audiology to implement a smart, lean programme and create a culture of daily improvement and transparency at a manufacturing plant in China.
Our Impact:
- Delivered 60% savings above target
- Shifted focus from KPIs to operator-led improvements
- Strengthened safety culture through accountability and engagement
- Created a leadership and team development framework
Training & Coaching
Building competence at every level
Our training and coaching programmes deliver technical capabilities, soft skill expertise, and leadership skills across any level of your organisation. From targeted workshops to personalised 1:1 coaching, we equip teams with the knowledge and confidence to drive continuous improvement and sustain high performance by addressing capabilities, motivation, and behaviours.
SUCCESS IN THE FIELD
Scaling TPM for Global Excellence
Our Impact:
- Scaled TPM from 28 to over 180 breweries worldwide
- Improved capabilities in customer service, logistics, and planning
- Standardised training and best practices across sites
- Reinforced the commitment to operational excellence and sustainable growth
What our clients say
The Henkan team have made a significant contribution to the progressive success of the Heineken TPM programme over the last 3 years. As a valued partner for change, they have supported us through the transfer of their knowledge and engaging approach.
We hired Henkan to support our organisation through our Lean journey. Our factory has recently been confirmed as the most advanced Lean site amongst all Phillips factories implementing Lean.
The support of Henkan is contributing to speeding up and reinforcing our programme.
Henkan immersed themselves in the business as a whole and understood the business from the bottom up, helping us improve the mean time between failures by over 500% and reduce breakdown by 88%, achieving ZERO breakdowns due to lack of basic conditions.
HOW WE get results
We help you navigate and implement your way to sustained high performance
-
Discovery & Design
- Assess operations
- Identify performance gaps
- Quantify the opportunity
- Develop an improvement programme
-
Implementation
- Gain buy-in and align cross-functional leaders
- Win the hearts and minds of your people
- Implement improvements & deliver required outcomes
- Coach, train, mentor and embed best practices
- Deploy expertise
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Continuous Improvement
- Drive continuous improvement
- Coach, train, and mentor to sustain improvements
- Adapt to ongoing change
- Scale and mature by developing new capabilities, structures, processes, and behaviours across the organisation