Our Services

Pragmatic, proven and results-driven solutions for your changing and pressing needs

driving business outcomes

How our services deliver value

We take a holistic, interconnected approach to help drive a step-change in manufacturing and operational performance through the deployment of four key service areas depending on your business needs.

Continuous
Improvement

Designing, developing or supporting operational CI programmes.

Rapid
Intervention

Driving a rapid step change in performance to address your urgent issues.

Organisational
Transformation

Partnering on holistic change initiatives that reshape organisational structures and functionality.

Training &
Coaching

Enhancing technical and essential skill competencies and capabilities at all levels of your organisation.

Can’t see the service your business needs?

Start your improvement journey.

WAYS TO ENGAGE: Our services

We adapt to address your changing and pressing needs

Continuous Improvement

Embedding a culture of excellence

We help organisations build or develop robust continuous improvement systems that drive efficiency, reduced waste, and enhanced operational performance while engaging and empowering their people. By leveraging data, digital tools, and structured problem-solving methods, we enable teams to sustain long-term improvements and adapt to evolving business demands in line with business strategy.

SUCCESS IN THE FIELD

Implementing a World-Class Manufacturing Programme

We supported Armacell, a global manufacturer of advanced insulation and engineered foam products, in rolling out a world-class manufacturing program across 23+ plants in 16 countries spanning four continents.

Our Impact:

  • Achieved silver-level TPM recognition at multiple sites
  • Eliminated equipment breakdowns in key areas
  • Accelerated and improved problem-solving
  • Strengthened leadership and workforce engagement

Rapid Intervention

Restoring performance with immediate impact

We provide urgent, hands-on support to stabilise operations and address critical performance challenges, from production bottlenecks to digital implementation setbacks. Our expert-led interventions deliver fast, measurable improvements, ensuring minimal disruption while setting the foundation for long-term success.

SUCCESS IN THE FIELD

Transforming Operational Reliability with TPM

We helped GKN Aerospace, a leader in aerospace systems and components with over 40 manufacturing sites in 13 countries, address frequent breakdowns and transform operational reliability.

Our Impact:

  • Achieved an 88% reduction in equipment breakdowns
  • Increased the Mean Time Between Failures (MTBF) by 500%
  • Developed 11 fully trained Total Productive Maintenance (TPM) practitioners
  • Enabled self-sufficiency and improved asset management across multiple sites

Organisational Transformation

Reshaping structures for lasting impact

We partner with leadership teams to reimagine operating models, optimise processes, and align both hard and soft organisational systems with strategic goals. Our holistic approach integrates culture, capabilities, and tools to create agile, resilient businesses prepared for future challenges.

SUCCESS IN THE FIELD

Driving Smart, Lean Manufacturing and Daily Improvement

We partnered with WS Audiology to implement a smart, lean programme and create a culture of daily improvement and transparency at a manufacturing plant in China.

Our Impact:

  • Delivered 60% savings above target
  • Shifted focus from KPIs to operator-led improvements
  • Strengthened safety culture through accountability and engagement
  • Created a leadership and team development framework

Training & Coaching

Building competence at every level

Our training and coaching programmes deliver technical capabilities, soft skill expertise, and leadership skills across any level of your organisation. From targeted workshops to personalised 1:1 coaching, we equip teams with the knowledge and confidence to drive continuous improvement and sustain high performance by addressing capabilities, motivation, and behaviours.

SUCCESS IN THE FIELD

Scaling TPM for Global Excellence

We worked with Heineken to optimise operations across its global supply chain and operations.

Our Impact:

  • Scaled TPM from 28 to over 180 breweries worldwide
  • Improved capabilities in customer service, logistics, and planning
  • Standardised training and best practices across sites
  • Reinforced the commitment to operational excellence and sustainable growth

What our clients say

HEINEKEN

The Henkan team have made a significant contribution to the progressive success of the Heineken TPM programme over the last 3 years. As a valued partner for change, they have supported us through the transfer of their knowledge and engaging approach.
Christopher Kerr
GLOBAL TPM DIRECTOR, HEINEKEN

The Henkan team have made a significant contribution to the progressive success of the Heineken TPM programme over the last 3 years. As a valued partner for change, they have supported us through the transfer of their knowledge and engaging approach.
HEINEKEN
Christopher Kerr
GLOBAL TPM DIRECTOR, HEINEKEN
PHILIPS

We hired Henkan to support our organisation through our Lean journey. Our factory has recently been confirmed as the most advanced Lean site amongst all Phillips factories implementing Lean.
Franz Jursa
VICE PRESIDENT, PHILIPS

We hired Henkan to support our organisation through our Lean journey. Our factory has recently been confirmed as the most advanced Lean site amongst all Phillips factories implementing Lean.
PHILIPS
Franz Jursa
VICE PRESIDENT, PHILIPS
ARMACELL

The support of Henkan is contributing to speeding up and reinforcing our programme.
Roberto Mengoli
CHIEF OPERATING OFFICER, ARMACELL

The support of Henkan is contributing to speeding up and reinforcing our programme.
ARMACELL
Roberto Mengoli
CHIEF OPERATING OFFICER, ARMACELL
GKN AEROSPACE

Henkan immersed themselves in the business as a whole and understood the business from the bottom up, helping us improve the mean time between failures by over 500% and reduce breakdown by 88%, achieving ZERO breakdowns due to lack of basic conditions.
Rob Bullock
SITE DIRECTOR, GKN AEROSPACE

Henkan immersed themselves in the business as a whole and understood the business from the bottom up, helping us improve the mean time between failures by over 500% and reduce breakdown by 88%, achieving ZERO breakdowns due to lack of basic conditions.
GKN AEROSPACE
Rob Bullock
SITE DIRECTOR, GKN AEROSPACE

HOW WE get results

We help you navigate and implement your way to sustained high performance

  • Discovery & Design
  • Assess operations
  • Identify performance gaps
  • Quantify the opportunity
  • Develop an improvement programme
  • Implementation
  • Gain buy-in and align cross-functional leaders
  • Win the hearts and minds of your people
  • Implement improvements & deliver required outcomes
  • Coach, train, mentor and embed best practices
  • Deploy expertise
  • Continuous Improvement
  • Drive continuous improvement
  • Coach, train, and mentor to sustain improvements
  • Adapt to ongoing change
  • Scale and mature by developing new capabilities, structures, processes, and behaviours across the organisation

Start your
improvement journey