by Henkan | Sep 5, 2025 | Culture & Organisation Change
Transforming under pressure is possible. But only when leaders move beyond strategy decks and training sessions to reshape systems, behaviours, and culture from the inside out. These four truths, drawn from real-world operational transformation across sectors,...
by Henkan | Jul 20, 2025 | Culture & Organisation Change
Customer loyalty often seems like it is earned through smiles, scripts, or big gestures, but that is a shallow illusion. The reality is that loyalty is built quietly, behind the scenes, through systems that keep everything running smoothly. It is not about perfection,...
by Henkan | May 30, 2025 | Culture & Organisation Change
Spot the Difference and Make the Leap Many organisations believe they’re transforming. In truth, most are simply making incremental improvements, getting faster, leaner, and slicker, but still anchored to the same assumptions, structures, and behaviours. They’re still...
by Henkan | Oct 1, 2024 | Operations
This guide delves into model area deployment, a targeted strategy for driving change within organisations by beginning with manageable pilots, evaluating solutions, and expanding proven successes. A model area—also known as a model line, cell, or zone—provides a...
by Henkan | Sep 1, 2024 | Cost Savings, Operations, Procurement, Supply Chain
Strategic Cost Management (SCM) is a highly effective analytical method designed to pinpoint, quantify, and eradicate the most significant sources of operational waste and inefficiency in manufacturing plants. It is also an advanced communication tool that aligns all...
