by caitlinj | Nov 12, 2025 | Culture & Organisation Change
In 2026, resilience is not just a buzzword, it is essential for every organisation. From supply chain volatility (global events like Trump’s tariffs, increasing costs, and logistics issues) to workforce fatigue (burnout, skill shortages, constant change) and digital...
by Henkan | Sep 5, 2025 | Culture & Organisation Change
Transforming under pressure is possible. But only when leaders move beyond strategy decks and training sessions to reshape systems, behaviours, and culture from the inside out. These four truths, drawn from real-world operational transformation across sectors,...
by Henkan | Jul 20, 2025 | Culture & Organisation Change
Customer loyalty often seems like it is earned through smiles, scripts, or big gestures, but that is a shallow illusion. The reality is that loyalty is built quietly, behind the scenes, through systems that keep everything running smoothly. It is not about perfection,...
by Henkan | May 30, 2025 | Culture & Organisation Change
Spot the Difference and Make the Leap Many organisations believe they’re transforming. In truth, most are simply making incremental improvements, getting faster, leaner, and slicker, but still anchored to the same assumptions, structures, and behaviours. They’re still...
by Henkan | Aug 1, 2024 | Culture & Organisation Change, Operations
In today’s competitive manufacturing landscape, the quest for operational excellence and continuous improvement requires a radical transformation towards digital transformation. At the heart of this transformation lies the digitisation of Shop Floor Management (SFM),...
by Henkan | Jun 1, 2024 | Culture & Organisation Change
“No man ever steps in the same river twice, for it’s not the same river, and he’s not the same man.” This quote summarises a universal rule, that change is constant. This universal rule, mentioned in the quote above by Heraclitus 400bC, still applies in the dynamic...
